FAQ

Our Most Asked Shutter related Questions Answered for All Visitors

We have tried to answer as many questions as possible about our products, how they are installed, how measuring happens, where you can buy them and all things shutter related. However if you have a question and it is not answered here please feel free to call us and we will answer you as quickly and efficiently on the phone as we can. Contact us here

Questions include how long a custom shutter order takes to be completed and delivered, where our shutters are made and by whom, which windows are suited to shutters, design choices to make about interior shutters, how versatile are plantation shutters and what style choices should you make with the slat or louver sizes for your windows. How much will my shutters cost, what are the surcharges?

Q: Where are your products made
A. Our interior shutters are hand made at our facility in China by professional well trained and we hope happy staff.

Q. How long does it take to get my custom shutter order
A. We aim to confirm each orer which comes in within 24 working hours. Once we are happy that our customers have made the right choices with custom sizes and styles we place the order with our facility which then takes around a week to make. Shipping then takes a further 4-5 weeks, giving a total time of around 6 weeks

Q. Can any window accept shutters
A. If you have the time to measure, or our operatives help with measuring, we believe you can install interior plantation shutters on virtually any window, irrespective or height from the floor, shape of window or anything else. These really are versatile products.

Q: How big should the slats be I choose
A. Your slats or louvers on the shutter come in 4 sizes and these can be picked depending on the style you are trying to achieve. For general guidelines a bigger window can handle thicker slats more readily than a thin window. Why not take a look at our gallery for some more ideas?

Q: How much will my shutters cost
A. You can use our online price calculator to give you a close idea – but the price of your products is essentially based on the size of the window opening you will be using them in. Style choices such as colour and finish make little difference to the price. If you have special shapes there is normally a surcharge, and if you order a custom colour there is a 10% surcharge.